FAQs

 

What is lineup?

Lineup is a simple, easy-to-use tool for building the best work teams possible. It allows you to capture, store and search detailed information about your talent pool so you can select the right person for the right position every time.

How often do you release new features?

Feel free to contact us about any great (or even not-so-great) ideas you have about new features! We’d love to hear from you. In the meantime, keep up with the latest releases under the Support tab. 

How do I contact Customer Support?

The easiest way to contact Customer Support is by filling out and submitting our web form. You can also email us at support@linupteams.com.

I submitted a Customer Support request. How long before I will get an answer?

Thanks for reaching out to us! You should hear back from us within one business day of your submission.

Will lineup make any changes to my data or is my data affected in any way?

Lineup will not make changes to your data, it only reads it.

Is lineup secure?

Yes, we take our security practices very seriously – in fact it’s a top priority. We utilize some of the most advanced technology for Internet security available today.

Where is lineup hosted?

Lineup is hosted on hosted on Amazon Web Services (AWS), a highly scalable cloud computing platform with built-in security and privacy features. For additional details regarding AWS security, please refer to https://aws.amazon.com/security/.

When I access lineup, how is my connection secured?

When you access our site, your connection is secured via 256 bit Secure Socket Layer (SSL) technology. These communications cannot be viewed by a third party and they are the same level of encryption used by banks and financial institutions.

How is my account managed/verified?

Lineup safeguards your user login with default email verification at account creation time and during password resets.